Terms of SMS Service
The Backstage Builder LLC
Last Updated: 10/27/2025
These Terms of SMS Service (“Terms”) govern the SMS text messaging program operated by The Backstage Builder, LLC (“we,” “us,” or “our”). By opting in to receive SMS messages, you agree to these Terms and our Privacy Policy.
Our SMS program provides updates, reminders, and promotional content related to The Backstage Builder’s services, including woodworking projects, furniture updates, event announcements, and special offers. Message frequency varies based on customer engagement and preferences.
By providing your mobile phone number and checking the opt-in box on our website, contact form, or other communication channels, you consent to receive SMS messages from us. Message and data rates may apply according to your mobile plan.
You may opt out of our SMS program at any time by replying STOP to any text message you receive. After doing so, you will receive one final confirmation message, and no further promotional messages will be sent. You can also reply HELP for assistance or contact us directly at mason@thebackstagebuilder.com.
Message Types and Frequency
The Backstage Builder, LLC may send the following types of SMS messages:
• Informational messages – updates about inquiries, quotes, project progress, appointments, or deliveries.
• Transactional messages – confirmations, scheduling details, and service-related reminders.
• Promotional messages – special offers, new product announcements, or event information (only if you opt in to promotional texts).
Message frequency varies based on user interactions and preferences but typically does not exceed 4 messages per month unless you initiate further communication. Message and data rates may apply.
Our SMS service is supported by most major U.S. carriers. However, delivery of messages may depend on your mobile service provider and network availability. We are not liable for delays or failures in message delivery.
The Backstage Builder, LLC may send the following types of SMS messages:
• Informational messages – updates about inquiries, quotes, project progress, appointments, or deliveries.
• Transactional messages – confirmations, scheduling details, and service-related reminders.
• Promotional messages – special offers, new product announcements, or event information (only if you opt in to promotional texts).
Message frequency varies based on user activity and preferences, typically not exceeding 4 messages per month unless you initiate further communication. Message and data rates may apply.
We value your privacy and protect your personal data according to our Privacy Policy. We do not sell or share your phone number with third parties for their marketing purposes.
We may update or modify these Terms at any time. Updates will be effective upon posting with a new 'Last Updated' date. Continued use of our SMS services after updates constitutes your acceptance of the revised Terms.
For questions or assistance regarding our SMS program, please contact:
The Backstage Builder, LLC
4855 Concord Dr. Hermitage, TN 37076
mason@thebackstagebuilder.com
615-333-0662
The Backstage Builder
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