Privacy Policy
THE BACKSTAGE BUILDER LLC
Last Updated: 10/27/2025
The Backstage Builder, LLC (“we,” “us,” or “our”) is committed to protecting the privacy of individuals who provide us with their personal information, including mobile phone numbers for SMS communications. This Privacy Policy explains how we collect, use, share, store, and safeguard your information in connection with our SMS messaging services and other activities.
We collect your mobile phone number when you explicitly opt in to receive SMS messages from us. We may collect your name and other contact information, such as email address or mailing address, where relevant. We collect information about the SMS communications we send you and you send us, including time, date, content (where applicable), and status (delivered, failed). We do not collect more sensitive personal information through SMS unless separately agreed.
We use your information to send SMS messages you have consented to receive, such as order updates, project reminders, or promotional offers (if you opt in). We also use it to respond to your messages, manage opt-out requests, maintain internal records, and comply with applicable laws.
By providing your mobile phone number and actively opting in, you agree to receive SMS messages from The Backstage Builder, LLC. Messages may include informational and promotional content. Message frequency varies based on your interactions with us and your preferences. Message and data rates may apply.
Opt-In: On any form or webpage where you provide your mobile number, you will see a statement such as: 'I agree to receive text messages from The Backstage Builder, LLC at the number I provided. Message and data rates may apply. Reply STOP to opt out or HELP for help. See our Privacy Policy [link].'
Opt-Out: You may stop receiving SMS messages by replying STOP to any message. After doing so, you will receive a confirmation message, and no further promotional messages will be sent. Reply HELP for assistance or contact us at mason@thebackstagebuilder.com.
We do not sell your mobile phone number or personal data to third parties for marketing purposes. We may share information with service providers who assist in delivering SMS services, but only under confidentiality agreements. We may also disclose information if required by law or to protect our rights.
We implement reasonable security measures to protect your data from unauthorized access, disclosure, or destruction. We retain your information only as long as necessary to provide services, comply with laws, and resolve disputes.
Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal data. Contact info@thebackstagebuilder.com to exercise your rights.
Our SMS services are not directed to individuals under 13 years old, and we do not knowingly collect information from minors. If we become aware of such collection, we will delete it promptly.
We may revise this Privacy Policy from time to time. Updates will be posted with a new 'Last Updated' date. Continued use of our SMS services constitutes acceptance of the updated policy.
The Backstage Builder, LLC
4855 Concord Dr. Hermitage, TN 37076
mason@thebackstagebuilder.com
615-333-0662
Terms of SMS Service
The Backstage Builder LLC
Last Updated: 10/27/2025
These Terms of SMS Service (“Terms”) govern the SMS text messaging program operated by The Backstage Builder LLC (“we,” “us,” or “our”). By opting in to receive SMS messages, you agree to these Terms and our Privacy Policy.
Our SMS program provides updates, reminders, and promotional content related to The Backstage Builder’s services, including woodworking projects, furniture updates, event announcements, and special offers. Message frequency varies based on customer engagement and preferences.
By providing your mobile phone number and checking the opt-in box on our website, contact form, or other communication channels, you consent to receive SMS messages from us. Message and data rates may apply according to your mobile plan.
You may opt out of our SMS program at any time by replying STOP to any text message you receive. After doing so, you will receive one final confirmation message, and no further promotional messages will be sent. You can also reply HELP for assistance or contact us directly at mason@thebackstagebuilder.com.
Message frequency may vary depending on user interactions and selected preferences. The Backstage Builder, LLC is not responsible for any charges billed by your carrier for text messaging. Standard messaging and data rates apply.
Our SMS service is supported by most major U.S. carriers. However, delivery of messages may depend on your mobile service provider and network availability. We are not liable for delays or failures in message delivery.
We value your privacy and protect your personal data according to our Privacy Policy. We do not sell or share your phone number with third parties for their marketing purposes.
We may update or modify these Terms at any time. Updates will be effective upon posting with a new 'Last Updated' date. Continued use of our SMS services after updates constitutes your acceptance of the revised Terms.
For questions or assistance regarding our SMS program, please contact:
The Backstage Builder, LLC
4855 Concord Dr. Hermitage, TN 37076
mason@thebackstagebuilder.com
615-333-0662
The Backstage Builder
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